Re-install the Enterprise Vault client.Īdditionally, the Enterprise Vault client will be updated to ensure that it can detect and install correctly when this scenario occurs.HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\15.0\Outlook It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.
Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. Great care should be taken when making changes to a Windows registry. Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Solutionįollow these steps to to resolve this issue: Note: Microsoft has acknowledged this issue and has committed to fix it in a future release of Outlook 2013. In addition, this issue only affects Outlook 2013 圆4 installations when downloaded via an Office 365 ProPlus subscription. This issue occurs due to a missing Outlook 2013 registry key which is used by the Enterprise Vault client installer to determine which version of Outlook 2013 is installed. The Enterprise Vault client fails to install against Outlook 2013 64-bit (Office365 ProPlus edition) Cause Instead of 15 your 16 in the registry entry. You could try this workaround for OL 2013.
OL 2016 isn't officially supported from what I can tell.
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